24hrdoc – A Custom-Built HIPAA-Compliant Telehealth Platform
How we built 24hrdoc, a telemedicine platform, from scratch — patient and provider workflows, admin tooling, and its ongoing transition to full HIPAA compliance.
- Client
- 24hrdoc
- Category
- Telemedicine
- Started
- June 2022
- Live site
- 24hrdoc.com
24hrdoc.com is a high-traffic, patient-first telehealth platform designed to provide fast, secure, and convenient care. The platform serves a rapidly growing user base, facilitating hundreds of patient visits daily and generating significant revenue.
We were brought in to build the platform from scratch—covering frontend, backend, and infrastructure. Beyond coding, we also contributed to the product design, crafted custom workflows for patients and providers, and developed an intuitive admin panel to ensure clinicians could work efficiently and effectively.
We continue to maintain and evolve the platform, and are currently leading its transition to HIPAA compliance.
- Frontend
- Backend
- Infrastructure
- Product design
- Patient & provider workflows
- Admin panel
What it runs on.
- Frontend & Backend
- Next.js
- BaaS / API Layer
- Parse Server
- Architecture
- Modular and scalable with the flexibility to rapidly deploy new features
- Security
- Transitioning to full HIPAA-compliance
Four problems we had to solve.
Trust & Reliability
The founder had previously been burned by uncooperative development teams. We prioritized transparency, speed, and ownership from day one, establishing a strong foundation of trust.
Time Pressure
With a tight launch deadline, we delivered the first version quickly, while building it in a way that allowed for rapid iteration and scaling post-launch.
User Experience
We created smooth, intuitive workflows for both patients and providers, ensuring a seamless experience for all users, from registration to consultation.
Admin Flexibility
We developed a powerful admin panel that enables non-technical staff to efficiently manage appointments, providers, and diagnostics with minimal training.
Built to grow — and owned by the client.
- Rapid user growthand increased daily traffic
- Consistent patient engagementwith high-volume visits
- Owned 100% by the clientFully custom-built solution — no vendor lock-in, full IP control
- Positioned for continued growth and HIPAA-compliant scale